TERMS & CONDITIONS
Subscribe & Save is a subscription service offered by L’Occitane (“Subscribe & Save”). These Terms govern your participation in Subscribe & Save on kw.loccitane.com and are between you and L’Occitane Middle East and/or its affiliates. The Terms constitute the entire agreement between you and L’Occitane as appropriate in relation to Subscribe & Save. Please note that your use of the kw.loccitane.com website is also governed by our website Terms and Conditions and Privacy and Cookie Policy as well as all other applicable terms, conditions, limitations and requirements, in each case as may be modified from time to time, all of which are incorporated into these Terms. We invite you to read these Terms carefully. By placing an order through Subscribe & Save, you confirm your acceptance of these Terms.
SUBSCRIBE & SAVE BENEFITS
Only selected products sold on kw.loccitane.com qualify for Subscribe & Save ("Subscribe & Save Products"). The Subscribe & Save benefits identified on the Subscribe & Save details page for each Subscribe & Save Product and the Subscribe & Save information on the Frequently Asked Questions form an integral part of these Terms.
Your Subscribe & Save subscription will automatically create a new order according to your chosen delivery schedule, until you cancel.
L’Occitane reserves the right to change the Subscribe & Save benefits, including the discount amounts and eligibility used to determine discount amounts, at any time in its sole discretion. All changes will apply to future orders, including for current subscriptions. .
We may, in our sole discretion, terminate your subscriptions at any time without notice. If we do so, you will only be charged for orders that have been shipped to you.
ELIGIBLE PURCHASES
Subscribe & Save benefits are limited to Subscribe & Save Products displaying the Subscribe & Save offer on the detail page of the product, and then only if you select the Subscribe & Save delivery method. Subscriptions are good while supplies last. Special limited time subscription promotions only apply during their effective dates. The selection of Subscribe & Save Products may change from time to time.
Subscribe & Save is only available to customers shipping to addresses in Kuwait when placing orders from kw.loccitane.com
You need a customer account on kw.loccitane.com to register for and purchase items through Subscribe & Save. Your subscriptions are personal to you and you may not assign or transfer your subscription(s) or any of the benefits associated with Subscribe & Save to any third party without our authorization.
ORDERING PROCESS AND PRODUCT AVAILABILITY
Once you have subscribed to regular deliveries for Subscribe & Save Products, products will be ordered and delivered automatically at the delivery frequency chosen by you at the time of subscription. Some subscription and product details (including but not limited to price, tax, discount, minimum deliveries required, shipping charges, and availability) may change over time as L’Occitane deems fit. Each Subscribe & Save order will be subject to the then applicable subscription and product details. By placing your order for Subscribe & Save Products you are authorising us to charge your card for future orders at the frequency you have selected. Before each Subscribe & Save order is dispatched to you, you will receive an order confirmation message including order details ("Order Confirmation"). You will also be sent an e-mail at the address associated with your account confirming to you that we have, dispatched the Subscribe & Save order to you ("Dispatch Confirmation").
Each Subscribe & Save order constitutes a separate offer from you to purchase a Subscribe & Save Product. The contract of sale for each Subscribe & Save Product is concluded when it is dispatched to you and you receive a Dispatch Confirmation.
If any Subscribe & Save Product is not available on the date it is scheduled to be dispatched to you, you will be notified and we will attempt to fulfil your order at a later date as soon as the item is back in stock. If any Subscribe & Save Product is no longer available or discontinued, you authorize us to cancel your order. We will use our best ability to notify you of this change.
Delay due to non-availability of any Subscribe & Save Product will not affect the Subscribe & Save discount applicable to any other Subscribe & Save subscriptions you may have or to future orders for the same Subscribe & Save subscription.
Subscribe & Save subscriptions are void where prohibited.
If you wish to return a Subscribe & Save Product, please see our Returns Policy
PRICE, PAYMENT AND RENEWAL
For each Subscribe & Save order you will be charged the price (including Value Added Tax where appropriate) of each Subscribe & Save Product on the day your Subscribe & Save order is processed, as detailed in the Order Confirmation, less the Subscribe & Save discount.
Subscribe and Save cannot be used in conjunction with any temporary discounts or time limited promo codes or special offers.
The charge for each Subscribe & Save order will be billed to the payment method used to create your subscription or as otherwise directed by you. If we are unable to complete your Subscribe & Save order using the payment method you used to create your subscription or otherwise indicated by you, your Subscribe & Save subscription(s) will be cancelled.
CANCELLATION OR MODIFICATION OF A SUBSRIBE & SAVE SUBSCRIPTION
Your Subscribe & Save subscription(s) will remain in effect until cancelled. You may cancel or modify your Subscribe & Save subscription(s) at any time via Your Subscribe & Save Items page, which can be found in your account.
If a Subscribe & Save subscription(s) is cancelled, you will only be charged for the Subscribe & Save order dispatched to you and no further Subscribe & Save orders for that Subscribe & Save Product will be placed. Cancellation of a Subscribe & Save subscription for any reason might decrease the discounts applicable to your remaining Subscribe & Save subscriptions. You can check the Subscribe & Save discount applied to your current subscriptions from your account.
If you reactivate a Subscribe & Save subscription that you previously cancelled, the discount applicable to your reactivated subscription may not be the same discount that was in effect prior to cancellation. The new discount will be applied to your future orders of that Subscribe & Save subscription.
If any problems arise with your delivery address, website account or payment method, which we are unable to address, we will notify you via e-mail using the e-mail address associated with your subscription and your Subscribe & Save subscription(s) will be automatically placed on hold. No additional Subscribe & Save orders will be processed or dispatched until the problem is resolved.
We retain the right to cancel subscriptions at any time on account of a breach of these Terms. If your subscription is cancelled, you will be notified and you will only be charged for Subscribe & Save orders for which you have already received a Dispatch Confirmation. Failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.
LIMITATION OF LIABILITY
Without prejudice to the limitation of liability provision set out in the kw.loccitane.com Website Terms and Conditions and to the maximum extent allowed by applicable law, our liability to you will not exceed the amount of an individual Subscribe & Save subscription payment actually made by you during the course of your participation in the Subscribe & Save program
Nothing in these Terms limits or excludes your statutory rights as a consumer or our responsibility for death or personal injury caused by our misconduct.
AMENDMENTS
We may, in our sole discretion, change these Terms, (including all applicable terms, conditions, limitations and requirements on the kw.loccitane.com website), without notice to you. If any change to these terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED PARTICIPATION AFTER THE CHANGES CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. If you do not agree to any changes to these Terms, you must cancel your Subscribe & Save subscription(s)
If any provision of this Terms, as may be amended from time to time is found to be invalid, void, or for any reason unenforceable, that provision or change is deemed severable and will not affect the validity and enforceability of any remaining terms and conditions.
